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Downtime

VPS node-17 and node-18 connectivity issues

Aug 25 at 01:34pm CEST
Affected services
EH-CORE-01
EH-CORE-02

Updated
Aug 27 at 03:11pm CEST

The issue has been solved after disabling ipv6 on our VPS nodes.

We are working on a fix where ipv6 is working again. For now this is the best possible solution to keep everything online

Updated
Aug 27 at 01:19am CEST

The fix didn't help sadly.

We are still working on a solution for this complicated problem.

Updated
Aug 26 at 11:19pm CEST

We've replaced the hardware.

We'll keep monitoring the situation...

Updated
Aug 26 at 09:32pm CEST

We are going to replace some hardware because of the repeating issues.

Updated
Aug 26 at 02:47pm CEST

We've implemented a fix which should resolve the issues.
We keep an eye on it

Updated
Aug 26 at 02:26pm CEST

Issues are back again. We are still looking into it

Updated
Aug 26 at 01:45pm CEST

All issues are resolved

Updated
Aug 26 at 10:48am CEST

The issues are back. We are working on a permanent fix

Updated
Aug 26 at 12:22am CEST

We've implemented a fix.

Everything is back online

Updated
Aug 26 at 12:11am CEST

Issue is back again. We are working on it

Updated
Aug 25 at 09:31pm CEST

We've implemented a fix. Everything is back online as normal.
We keep monitoring the situation and are planning more fixes in the coming days to prevent it from happening

Updated
Aug 25 at 08:45pm CEST

Issues are back. We are looking into it

Updated
Aug 25 at 05:31pm CEST

We've implemented a fix and we keep monitoring the situation

Updated
Aug 25 at 05:02pm CEST

Issues are back, we are looking into it

Updated
Aug 25 at 02:38pm CEST

This issue has been resolved

Updated
Aug 25 at 01:53pm CEST

A network engineer is working on a fix

Created
Aug 25 at 01:34pm CEST

We are working on a solution